Can’t Log In to X (Twitter)? Find Your Exact Problem and Fix It

This is X’s official route when your password doesn’t work. X sends a code that’s valid for 60 minutes. Note that resetting your password logs you out of all active sessions.

1. Go to the X sign-in page in the app or at x.com and tap Forgot password? (or go directly to X’s password reset page (external site, opens in a new tab)).
2. Enter the email address, phone number or username on your account.
3. Choose where to receive the code and enter it within 60 minutes.
4. Choose a new, strong password you don’t use anywhere else.

Resetting logs you out of all sessions, so other devices will need the new password too. If you’re still logged in on one device and just want to change it, X’s help says on iOS you can go to Settings and privacy > Your account > Change your password.

Most "no code" problems are about where the code is going, not X failing to send it.

1. Check your spam and junk folders, as X recommends.
2. Make sure you’re checking the email that’s actually on your X account (it may be an old address).
3. Text-message resets only work if a phone number is on the account. X says text reset isn’t available for accounts enrolled in login verification — those can use email only.
4. Reset links and codes are time-sensitive. If yours has expired, request one new code — not several in a row.

If you no longer have access to the email or phone on the account, use X’s sign-in help form (external site, opens in a new tab) rather than trying repeatedly.

X temporarily locks login after too many attempts. According to X’s Help Center, these locks clear on their own after about an hour, and you should not request more password resets while you wait.

1. Stop trying to log in.
2. Don’t request more password resets during the wait.
3. After about an hour, try once more, carefully, with the correct details.
4. If you’ve forgotten the password, do a single reset (Fix 1) after the lock has cleared.

X may lock or limit an account it thinks is compromised or breaking its rules. X’s help explains you can unlock it by entering a code sent to your phone or email, or by completing a reCAPTCHA.

1. Log in and read the message X shows you.
2. Follow the prompts: verify with a code sent to your phone or email, or complete the reCAPTCHA.
3. If X says you broke a rule, read which one. Some limits last for a set time that varies depending on the violation.
4. If you believe the action was a mistake, use X’s appeal form (external site, opens in a new tab).

Don’t create a new account to get around a lock, limit or suspension.

X lists signs of a compromised account: unexpected posts, DMs you didn’t send, follows or unfollows you didn’t make, a notice from X, or a password that no longer works. Acting quickly limits the damage.

1. If you can still log in, change your password immediately from the Password section in settings.
2. Secure your email account too — change its password, because whoever has your email can reset your X password.
3. Revoke access for any third-party apps you don’t recognise, and update passwords for apps you trust.
4. If you can’t log in, use X’s hacked or compromised account form (external site, opens in a new tab).

Tell friends not to trust recent DMs from your account until you’ve regained control.

Sometimes the problem is the sign-in screen itself. An outdated app or damaged cookies can stop login working even with the right details.

If you turned on login verification, X asks for a second code after your password. When that code doesn’t arrive — or the phone with your authenticator app is lost — you need a different way to prove it’s you. Only X can approve that, so the steps below stick to safe checks and X’s own help route.

1. Wait a few minutes before requesting another code, and only use the newest code — repeated requests can lead to a temporary lock (Fix 3).
2. If you expect a text: check your phone has signal, isn’t blocking unknown or short-code senders, and that the number on your account is still yours. If you expect an email: check spam and junk.
3. If you use an authenticator app, make sure your phone’s date and time are set automatically — authenticator codes depend on an accurate clock.
4. If you saved backup codes when you set up login verification, look for an option to use one on the sign-in screen (wording varies).
5. Still stuck, or your authenticator phone is gone and you have no backup code? Use X’s official sign-in help form (external site, opens in a new tab). Never share codes with anyone who offers to help.

X’s help notes that text-message password reset isn’t available for accounts enrolled in login verification, so keep the email on your account working.