Reddit troubleshooting guides

New and recently updated

• Block, unblock or reportNew 10 November 2026
• Can’t start a chatNew 10 November 2026
• Notifications not workingNew 10 November 2026
• Profile settings and privacyNew 10 November 2026
• Reddit asking for your ageNew 10 November 2026
• Can’t log inUpdated 10 November 2026

App errors & performance

Crashing, freezing, blank screens, "something went wrong" and outages.

• Rd Can’t See Your Reddit Post? Sorting, Removed Posts, Spam Filters, Editing and Formatting Why your Reddit post doesn’t appear (sorting, moderator removals, the new-account spam filter, outages), why a community won’t let you post yet,, plus editing posts, user flair, and formatting in the app. Reddit·App errors & performance

Login & access

Passwords, login codes, two-factor and "can’t log in" problems.

• Rd Can’t Log In to Reddit? Password Reset Not Arriving, Forgotten Username, No Email Resetting your password on web and app, reset emails that don’t arrive, finding your username, signing in with phone, Google, Apple or a passkey, accounts with no email, and why usernames can’t be changed. Reddit·Login & access

Hacked & security

Compromised accounts, suspicious logins and recovery scams.

• Rd Block, Unblock or Report Someone on Reddit: What They See, Limits, and Exceptions How to block, unblock and report on Reddit, what changes for you and for them, the 1,000-account limit, why group chats, moderators and ads are exceptions, and when to report instead. Reddit·Hacked & security
• Rd Reddit Account Hacked or Locked Out by Two-Factor? Get Back In and Lock It Down Signs your Reddit account was hacked, getting it back (password reset, email change-back, the hacked-account form), 2FA problems and backup codes, turning 2FA off, and how to keep your account secure. Reddit·Hacked & security

Disabled & restricted accounts

Suspensions, restrictions, appeals and account status.

• Rd Reddit Account Banned, Suspended or Locked? What It Means and How to Appeal Sitewide ban vs community ban, temporary vs permanent, what you can’t do while banned, security locks, disabled accounts, spam flags, appealing at reddit.com/appeals, and spotting fake Reddit ban messages. Reddit·Disabled & restricted accounts
• Rd Why Is Reddit Asking for My Age? Age Checks, Wrong Age, and NSFW Settings Why Reddit asks for your age, the ways it verifies (app store age range, Persona ID or selfie), what Reddit stores, how it predicts age, fixing a wrong age or restriction, and NSFW settings on iPhone. Reddit·Disabled & restricted accounts
• Rd Delete Your Reddit Account (and Cancel Premium First): Steps, Errors, What Stays Cancelling Reddit Premium (Apple, Google Play, card or PayPal), deleting on web, old Reddit, iPhone and Android, Google and Apple sign-up accounts, deletion errors, and what stays on Reddit afterwards. Reddit·Disabled & restricted accounts
• Rd Reddit Premium and Gold: Cancel, Not Showing, Wrong Account, Prices, Refunds Cancelling Reddit Premium (Apple, Google Play, card or PayPal), Premium missing after purchase, moving it to another account, “account not old enough”, changing payment method, prices, and buying Reddit gold. Reddit·Disabled & restricted accounts
• Rd Reddit Profile Settings: Avatar, Hiding Activity, NSFW Label, and Who Can Still See Your History Editing your Reddit profile, Curate your profile (hide communities, NSFW posts, follower count), what hiding doesn’t do, and the 28-day moderator access rule. Reddit·Disabled & restricted accounts

Messages & Messenger

Messages not sending, delivering or loading.

• Rd Reddit Chat Not Working? Can’t Start a Chat, Send an Image, or Find Messages Why Reddit won’t let you start a chat (daily invite limits, too many active chats, account not established, the other person has chat off) why images can’t go in chat invites, and where missing messages go (Requests, Additional requests, hidden chats), plus pinning, muting and leaving chats. Reddit·Messages & Messenger

Feed & notifications

Notifications not arriving and feeds that won’t refresh.

• Rd Reddit Notifications Not Working? Turn Them On or Off, Stop Trending Alerts Where Reddit’s notification settings are on reddit.com, iPhone and Android, per-community notification bells, how long notifications last, and phone settings to check. Reddit·Feed & notifications