LinkedIn troubleshooting guides
Troubleshooting guides for LinkedIn.
New and recently updated
App errors & performance
Crashing, freezing, blank screens, "something went wrong" and outages.
- LinkedIn AI Interview: Camera or Microphone Blocked, How It Works, and Your Rating Allow camera and mic in Chrome, Safari, Firefox and Edge, whether AI interviews are optional, practice interviews, how hirers rate you, getting your transcript, accommodations, and privacy.
- LinkedIn Job Alerts Not Working, Resume Won’t Upload, and Who Can See Your Resume Job alert errors and the 20-alert limit, creating and editing alerts, resume upload fixes, the four saved resumes, checking what you sent, downloading, and resume privacy and AI settings.
- LinkedIn Easy Apply Not Working or Limit Reached, Open to Work, and Application Privacy Easy Apply’s daily, speed and lowered limits, how to apply and why you can’t withdraw, application alerts, Open to Work visibility, removing the green frame, and job-search privacy.
- LinkedIn Showing in the Wrong Language? Change It on Desktop, iPhone and Android Desktop language setting, why the app follows your phone, per-app language on iPhone and Android 14+, why posts stay in their original language, English-only areas, and the 36 supported languages.
- LinkedIn Profile Photo Won’t Upload or Was Removed (and Blurry Cover Images) LinkedIn’s photo file rules, why photos get removed (logos, pets, celebrities and more), blurry cover image fixes, the live video cover swap, and steps to add, change or delete.
Login & access
Passwords, login codes, two-factor and "can’t log in" problems.
- LinkedIn Account Restricted or Suspended? Why It Happens and How to Get Back In The four restriction reasons, verifying your ID with Persona (or a notarized affidavit), the 24-hour wait after wrong passwords, and the sign-in loop fix.
- Change Your LinkedIn Email Address, or “Email Address Is Already Registered” Adding, confirming and removing emails, making one primary, the toggle for Sales Navigator licenses, and every cause of “email already registered”, including Gmail dots and recycled addresses.
- LinkedIn Password Reset and Verification Code Problems (Two-Factor Authentication) Reset your password by email, text or call, deleted or missing codes, the 24-hour limit on code requests, the app sign-in prompt, and security emails you didn’t expect.
Hacked & security
Compromised accounts, suspicious logins and recovery scams.
- Block or Report Someone on LinkedIn: Fake Profiles, Scams, Spam and Harassment Block and unblock on desktop, iPhone, Android and browser, fake-profile warning signs, reporting messages, posts and strangers, harassment and threats, and what happens next.
- LinkedIn Account Hacked? How to Report It, Get Back In, and Clean Up Report unauthorized access, change your password, turn on two-factor, sign out of other sessions, clean up posts and connections, and report a friend’s hacked account.
Disabled & restricted accounts
Suspensions, restrictions, appeals and account status.
- LinkedIn AI Trainer Program: Is It Real, How to Apply, Assessment, Invoices and Pay What AI trainers do, how to express interest and stand out, the skills assessment (five task types), the voice AI conversation, contractor and profile rules, invoices, payment timing, and avoiding fake offers.
- How to Close (Delete) Your LinkedIn Account, and What You Lose Steps on desktop and mobile, what’s deleted, the 14-day reopen window, Premium and groups to resolve first, downloading your data, and lighter alternatives.
- Cancel LinkedIn Premium (and Free Trials), Refunds, and What You Lose Cancel based on how you paid, cancel a day before billing, trials end immediately, the possible 7-day refund (if Premium is unused), lost InMail credits and promotions, and downgrading instead.
- Get the LinkedIn Verification Badge: Identity, Workplace and School (CLEAR, Persona, Accepted IDs) Which partner verifies you (CLEAR, DigiLocker or Persona), the NFC passport rule, accepted IDs in North America, Australia, New Zealand, the UK and Europe, steps in the app, name matching, privacy, and removing it.
Messages & Messenger
Messages not sending, delivering or loading.
Feed & notifications
Notifications not arriving and feeds that won’t refresh.
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