Telegram troubleshooting guides
Troubleshooting guides for Telegram.
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Telegram Not Working? Notifications, Contacts, Storage and Every Telegram Fix
Telegram notifications not arriving, contacts showing as numbers, or storage full? Telegram’s own fixes for Android and iPhone, and links to every Telegram fix.
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App errors & performance
Crashing, freezing, blank screens, "something went wrong" and outages.
Login & access
Passwords, login codes, two-factor and "can’t log in" problems.
- Telegram Login Code Not Arriving? Where to Find It and What to Try Why Telegram sends the code to your other devices instead of SMS, entering your number in international format, phone-call codes, landlines, passkeys, codes from other apps, and Telegram’s login-problem form.
- Telegram Two-Step Verification: Setup, Passkeys and a Forgotten Password Turning on two-step verification, recovery email, passkeys, what to do if you forget your password, and why a forced reset can take 7 days and be cancelled from your phone.
Hacked & security
Compromised accounts, suspicious logins and recovery scams.
- Telegram Bots and Mini Apps: Stop a Bot Messaging You, and What They Can See Blocking or stopping a bot, what bots and mini apps can see about you, bots in groups (privacy mode), connecting a bot to reply for you, and why you should never give a bot codes or passwords.
- Telegram Account Hacked or Phone Stolen? End Other Sessions and Lock It Down Why your phone number is your Telegram account, what to do with and without another logged-in device, ending sessions, two-step verification, replacing your SIM, wiping a stolen phone, and scams that ask for your code.
- Telegram Privacy Settings: Hide Your Phone Number, Last Seen and Online Status Hiding your phone number, last seen and read times, what the approximate last-seen labels mean, when you still appear online, who can contact you, and a passcode for shared devices.
Disabled & restricted accounts
Suspensions, restrictions, appeals and account status.
- Telegram Account Limited? “You Can Only Send Messages to Mutual Contacts” Explained Why Telegram limits accounts after spam reports, what you can still do, how long a first limit usually lasts, appealing through @SpamBot, and why some new or virtual numbers are limited straight away.
- Delete Your Telegram Account or Change Your Number (and How Self-Destruct Works) Changing your number and keeping everything, what to do with a new or second number, deleting your account (and what it removes), the 18-month self-destruct timer, deleting data without leaving, and logging out.
- Telegram Premium: Cancel Your Subscription, Fix @PremiumBot, and What You Lose Cancelling through the App Store, Google Play or @PremiumBot, why deleting your account or the app may not stop charges, @PremiumBot and country availability, pricing and currency, multiple accounts, and what happens when Premium ends.
- Telegram Stars: Refunds, a Bot That Didn’t Deliver, and Purchase Problems Telegram’s no-refund rule for Stars, getting Stars back from a bot that didn’t deliver (/paysupport, then a report), who handles purchase problems, taxes and prices, when Stars can be debited, and losing your balance.
- Telegram Username Taken, or Want to Change or Delete It? How Usernames Work Setting and deleting a username, allowed characters, what happens to your privacy, when a taken username can be claimed through @Username_bot, collectible usernames, and t.me links.
Messages & Messenger
Messages not sending, delivering or loading.
- Delete Telegram Messages for Everyone, Auto-Delete Chats, and View-Once Media Deleting messages for both sides (and in groups), clearing chat history, deleting by date, auto-delete timers, view-once and self-destructing media, and editing sent messages.
- Telegram Groups and Channels: Create One, Add Admins and Fix Invite Links Creating a group on each platform, adding admins, invite links (and why one stops working), anti-spam and join requests, groups vs channels, and handing over ownership when you leave.
- Telegram Secret Chats Missing? Why They Disappear and How They Work Why secret chats only exist on one device and vanish when you log out, starting a secret chat, self-destruct timers, comparing encryption keys, screenshot alerts, and secret vs cloud chats.
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