Quick answer
Forgot your password? Request a reset and use the link in the email; if the link doesn’t work, open it in a private (incognito) window. Email doesn’t work? Try Continue with Google (or Apple, on iPhone) if you’ve used it before, and check for typos such as .con instead of .com. Pins missing after logging in? You may have created a second account: log out and search for your original one.
Does this match what you see?
- Pinterest says your password is wrong.
- Pinterest doesn’t recognize your email address.
- You logged in but your Pins and boards are gone.
- You see “We protected your account” or “We suspended your account”.
Computer (browser)iPhone & iPadAndroid
Based on Pinterest Help Center pages on login problems, email login issues, password resets, inaccessible emails, second accounts and account suspension, read on November 7, 2026.
Why this happens: the possible causes
Your way back in depends on what you still have.
| You still have… | Do this |
|---|---|
| Access to the account’s email | Reset your password |
| An old email you can’t open, but you remember an old password | Log in with them, then update your email |
| Google or Apple login used before | Log in with that service |
| None of these | Pinterest can’t verify ownership: start a new account |
- A forgotten passwordCheck this first
Resettable if you can open the account’s email.
- A typo or old email addressCheck this first
Pinterest lists common typos such as .con instead of .com, and @yahoo.com instead of @ymail.com.
- An accidental second accountPossible
Pinterest says missing Pins or boards after a new login can mean you created another account.
- A security reset or suspensionPossible
Pinterest may reset your password after strange activity, or suspend an account for breaking its policies.
Try these 60-second checks first
- Check the email address for typos.
- Try the login method you used when you signed up (email, Google, or Apple on iPhone). Pinterest says Facebook login is no longer available.
How to fix it, step by step
Work through these in order. They start with the quickest, safest checks and only move to steps that sign you out or remove data later.
Fix 1: Reset your password
Pinterest can reset your password if you can get into the account’s email.
- Go to Pinterest’s password reset page, or select Forgot your password? on the login screen.
- Enter your email, name or username and select Search, then This is me next to your account (on Android, Send).
- Open the reset email, select Reset password, enter a new password and select Change password.
- If the link doesn’t work in your normal browser, Pinterest says to try a private window: File > New Incognito Window (Chrome) or New Private Window (Firefox, Safari).
Pinterest says you can’t reuse a recent password, and after a reset you must log back in on all your devices, including sessions using Google or Apple login. No access to the email? You can’t reset it: see start again.
Did it work? You’re logged in with your new password.
Did Fix 1 solve it?
Great, you fixed it with Fix 1. Tell us it worked, or bookmark this page in case it happens again.
Fix 2: Log in with Google or Apple
Pinterest says if your account is set up with one of these and you’ve used it before, you can log in that way.
- On the login screen, choose Continue with Google (or Apple, which Pinterest says is only on iPhone) instead of entering an email and password.
- If that fails, check in your Google or Apple account that Pinterest is still connected. Pinterest says you may need to reauthorize access or update your login permissions.
Used to log in with Facebook? Pinterest says Facebook login is no longer available. Try your email and password, or reset your password using the email on the account. On a computer? You can also log in with a QR code (web only): on pinterest.com/login select Use QR code, scan it with your phone (logged in to the Pinterest app, on the same Wi-Fi) and select Confirm.
Did it work? You’re logged in to your original account.
Did Fix 2 solve it?
Great, you fixed it with Fix 2. Tell us it worked, or bookmark this page in case it happens again.
Email problems: typos, old addresses, and finding your email
- Typos: Pinterest lists .con instead of .com, .com instead of .net, @yahoo.com instead of @ymail.com, and missing numbers. Try the corrected address, then fix it in your settings.
- Old email you can’t open: Pinterest says try logging in with that email and passwords you’ve used before, then update the email in settings.
- Don’t know which email? Pinterest says to contact it, or go to pinterest.com/password/reset and search for your name or username to see a hint. Each email can be linked to only one Pinterest account.
Pins and boards missing? You may have a second account
- Log out of the account you’re in.
- Search for your original account using its email, name or username. If you searched by name or username, select This is me.
- Open the “Reset your password on Pinterest” email sent to your original email, and reset your password.
- Log in with your original email and new password.
Then deactivate the accidental account (if you made it with an email), or update the Google or Apple login it’s connected to. See deactivate or delete a Pinterest account.
Can’t get into the original account’s email, and no Google or Apple login? Pinterest says it can’t verify you: see start again. Note that Pinterest accounts can’t be merged.
Keeps logging you in to the wrong account? Pinterest says log out (in the app: tap your profile photo at the bottom right, then at the top left > Log out), then log back in with the correct email and password (or Google). If your browser logs you in to the wrong account automatically, clear your browser’s cache and cookies.
Change your password while logged in
On the web: click the more-options icon (bottom left) > Settings > Account management, click Change next to Password, enter your old password and your new one twice, then click Change password. Don’t remember the old one? Click Forgot it? and use the email Pinterest sends.
iPhone and Android app: tap your profile picture (bottom right), then your profile photo (top left) > Account management > Password, enter your current password and the new one twice, then tap Done.
“Login blocked”, “We’ve detected a bot!”, suspicious activity or rate limits
Pinterest says it sets limits to keep out spam, and they can sometimes affect real people. If you see an error that your login was blocked, or you can’t save a Pin because of suspicious activity, Pinterest may have blocked activity from your IP address or area. It says to wait 30 minutes and try again; most limits are removed automatically.
Rate limit blocks: Pinterest also puts a temporary block on accounts that repeat the same action too often in a short time, such as logging in a lot, commenting very quickly, posting the same comment many times, following lots of people at once, or saving lots of Pins from the same website quickly. Wait a few minutes and try again; Pinterest says most limits are removed automatically within 24 hours. To avoid it, vary what you do rather than repeating one action.
“We’ve detected a bot!”: Pinterest says it found an automated bot on your network and blocked your account. If you’re not running one, you may share a network with someone who is, which is common on corporate VPNs, proxy services and cloud hosts like Amazon EC2 or Google App Engine. Pinterest says it won’t lift the block until the issue is resolved, so log in from a different internet connection.
Our tip: if you use a VPN or a shared network (work, school, public Wi-Fi), try your normal home connection or mobile data. Scheduling tools that post very quickly can also trigger limits.
“We protected your account”
Pinterest says when it sees strange activity, it emails you, resets your password and logs everyone out, including you. Strange activity includes logins from unusual locations, many logins in a short time, or spammy behavior. To get back in, reset your password. If your account is connected to Google or Apple and you’ve logged in that way before, you can use that instead. Then secure your account: see Pinterest hacked account.
“We suspended your account”
Pinterest says suspension may happen if an account went against its Acceptable Use Policy or community guidelines, and you see an error when you log in. Pinterest says it reviews reports manually and admits mistakes can happen. If you think the suspension is a mistake, contact Pinterest through Contact us in the Help Center. Pinterest’s page doesn’t give a review time or appeal form. For the full picture, see Pinterest account deactivated or suspended.
No email and no social login: start again
Pinterest says that without access to the email or a Google or Apple login, it can’t verify you own the account and can’t restore access. Its suggestion: create a new account, then search for your old one and save the same Pins and follow the same people.
How to know it worked
- You’re back in your original account, with your Pins and boards.
Still not working? Your next steps
- Think someone else got in? See Pinterest hacked account. Stuck on a two-factor code? Pinterest says to contact it for help.
Official help routes
SocialAppFix can’t see or change your account. For account decisions, recovery and appeals, only the platform’s own tools can help. These links go to the official sites.
- Pinterest Help: We protected your accountPinterest Help Center (external site, opens in a new tab)
- Pinterest Help: Can’t log in to PinterestPinterest Help Center (external site, opens in a new tab)
- Pinterest Help: Issues logging in with emailPinterest Help Center (external site, opens in a new tab)
- Pinterest Help: Reset or change your passwordPinterest Help Center (external site, opens in a new tab)
- Pinterest Help: Account suspensionPinterest Help Center (external site, opens in a new tab)
Frequently asked questions
Why won’t Pinterest accept my new password?
Pinterest says you can’t reuse a recently used password. Choose one you haven’t used before.
Why does Pinterest say my login was blocked for suspicious activity?
Pinterest says its spam limits may have blocked activity from your IP address or area. Wait 30 minutes and try again; most limits lift automatically.
Can I still log in to Pinterest with Facebook?
No. Pinterest says Facebook login is no longer available. Use your email and password (reset it if needed), Google, or Apple on iPhone.
What does “We’ve detected a bot!” mean on Pinterest?
Pinterest says it detected an automated bot on your network and blocked your account. Try a different internet connection, such as mobile data instead of a VPN or work network.
How long does a Pinterest rate limit block last?
Pinterest says wait a few minutes and try again; most limits are removed automatically within 24 hours.
How do I reset my Pinterest password?
Request a reset from the login screen and follow the emailed link. Pinterest says to try a private browser window if the link doesn’t work.
Can I recover my Pinterest account without my email?
Possibly: log in with the old email and a password you used before, or with Google or Apple if you’ve used it (Facebook login is no longer available). Otherwise Pinterest says it can’t verify ownership; you’d create a new account.
Why are my Pins gone after logging in?
Pinterest says you may have accidentally created a second account. Log out and search for your original account.
What does “We protected your account” mean?
Pinterest saw strange activity, reset your password and logged everyone out. Reset your password to get back in.
How do I appeal a Pinterest suspension?
Pinterest says to contact it through Contact us in the Help Center if you think it’s a mistake.
Did this solve your problem?
Your answer stays in your browser — nothing is sent or stored. The “tell us” link opens your own email app.
Out of date or didn’t work? Email us — never include passwords or codes.
Sources and how we checked this guide
We base steps on the platforms’ own help pages and the phone makers’ official guides. Menu names change often and can differ by device, app version and region. Where a platform page could not be independently read, we link it so you can check the current wording yourself.
- Logged into wrong account (external site, opens in a new tab)
- Bot on your network (external site, opens in a new tab)
- Prevent rate limit blocks (external site, opens in a new tab)
- Log in and out of Pinterest (external site, opens in a new tab)
- We protected your account (external site, opens in a new tab)
- Can’t log in to Pinterest (external site, opens in a new tab)
- Issues logging in with email (external site, opens in a new tab)
- Reset or change your password (external site, opens in a new tab)
- Email is old or inaccessible (external site, opens in a new tab)
- Accidentally created a second account (external site, opens in a new tab)
- Account suspension (external site, opens in a new tab)
Last reviewed 7 November 2026 by the SocialAppFix editorial team against the sources above. Next scheduled review: 7 May 2027. Editor: Michael Michael. How we write and review guides.
What changed
- 7 November 2026: First published.
- 7 November 2026: Updated: Pinterest says Facebook login is no longer available.
SocialAppFix is an independent guide and is not affiliated with or endorsed by Pinterest. We never ask for passwords, login codes or payment to fix an account.