Quick answer
In the LinkedIn app, go to your profile > Resources > About this member > Verify now. With Persona: agree to its terms, photograph your ID, scan the NFC chip, take a selfie, and tap Yes, Share. The name on your ID must match your LinkedIn profile. On a computer you’ll get a QR code to continue on your phone.
What do you need?
- Which ID or partner do I use?
- Verify my identity with Persona
- Persona verification failed or won’t scan
- Accepted IDs in the US, Canada, Mexico
- Accepted IDs in Australia and New Zealand
- Accepted IDs in the UK and Europe
- My name doesn’t match my ID
- Verify my workplace or school
- What the badge on a job post means
- Remove a verification
Does this match what you see?
- You don’t see the Verify option.
- Your ID was rejected or your country isn’t supported.
- Your phone won’t scan your passport chip.
- The name on your passport doesn’t match your profile.
- You want to remove the badge.
iPhone & iPadAndroidComputer (browser)
Based on LinkedIn Help “Verifications on your LinkedIn profile” and “Identity verification by Persona”, supplied by the site owner. Availability and accepted IDs change; LinkedIn says it’s expanding to more countries.
Why this happens: the possible causes
Which identity partner LinkedIn uses where you are.
| Where | Partner and ID |
|---|---|
| US, Canada, Mexico | CLEAR (valid government ID and a personal phone number registered there); LinkedIn’s Persona page also lists these countries |
| India | DigiLocker credentials |
| Many other countries | Persona: usually an NFC-enabled passport (some countries also accept national IDs or residence permits) |
- Your country or ID isn’t supported yetCheck this first
LinkedIn says identity verification is limited to select countries, and with Persona your profile location must be a supported country.
- Your ID has no NFC chipCheck this first
LinkedIn says your ID is NFC-capable if it shows the biometric (chip) symbol.
Try these 60-second checks first
- Outside North America, look for the chip symbol on your passport: Persona usually needs an NFC-enabled ID.
- Make sure your LinkedIn profile location is a supported country and your name matches your ID.
How to fix it, step by step
Work through these in order. They start with the quickest, safest checks and only move to steps that sign you out or remove data later.
Fix 1: Verify your identity with Persona
LinkedIn says this method works in the LinkedIn mobile app; on a web browser you’ll get a QR code to scan with your phone.
- In the LinkedIn app, open your profile and tap Resources > About this member > Verify now.
- Agree to Persona’s terms and privacy policy, and allow camera access if asked.
- Take a photo of your ID (for example your passport), then scan the NFC chip.
- Take a photo of yourself.
- Tap Yes, Share to send the result to LinkedIn.
Need help? Use LinkedIn’s verification assistance form (external site, opens in a new tab). US, Canada or Mexico? LinkedIn’s verifications page says it uses CLEAR there (it creates a free CLEAR account if you don’t have one, separate from paid CLEAR Plus), while its Persona page also lists these countries (accepted IDs).
Did it work? A verification badge appears next to your name.
Did Fix 1 solve it?
Great, you fixed it with Fix 1. Tell us it worked, or bookmark this page in case it happens again.
Fix 2: Fix a Persona verification that fails
LinkedIn lists the usual reasons a Persona check doesn’t go through. These tips are only for adding the badge, not for getting back into a locked or hacked account.
- Use your phone: LinkedIn says you can only capture your passport on a mobile device with an NFC reader, not a computer. Update the LinkedIn app to the latest version.
- Scan failing? Make sure NFC is turned on, take off your phone case, and scan the passport slowly. LinkedIn says it can take up to 10 seconds; the chip is in the back of the passport.
- Blurry ID photo? Use a clear, well-lit photo with all four corners, legible text and no glare.
- Selfie rejected? Make sure your face is visible, well-lit and free from glare.
- Country mismatch? Select the country that issued your passport, and make sure your profile location is a supported country.
- Name mismatch? The name on your ID must match your profile, including any second-language profile (more below).
- At the end, tap Yes, share. LinkedIn says it can’t add the badge if you decline data sharing.
Other limits LinkedIn lists: a verification can be used on only one profile. If a closed or merged duplicate account was verified, you must wait at least 365 days to verify again the same way. Members under 18 can’t verify with Persona. If your ID is supported and you still get errors, LinkedIn says to contact Persona support (linked from LinkedIn’s troubleshooting page), or use LinkedIn’s verification assistance form (external site, opens in a new tab).
Did it work? Persona completes and the badge appears on your profile.
Did Fix 2 solve it?
Great, you fixed it with Fix 2. Tell us it worked, or bookmark this page in case it happens again.
Which partner and which ID
- US, Canada and Mexico: LinkedIn’s verifications page says CLEAR verifies you with a valid government ID and a personal phone number registered in one of those countries. Its Persona page also lists these three countries, with a wider range of IDs and a live selfie (see below).
- India: DigiLocker credentials (with some other requirements).
- Many other countries: Persona. LinkedIn says your profile location must be a supported country, and you usually need an NFC-enabled passport: it shows the biometric chip symbol. Some countries also accept national IDs, residence permits or driver’s licenses, and some only accept passports issued after a certain date.
- For the full, current country list, see LinkedIn’s Identity verification by Persona (external site, opens in a new tab) page.
Accepted IDs in the US, Canada and Mexico (Persona)
- United States: passport, driver’s license, state ID.
- Canada: passport, driver’s license, national ID, permanent resident card, tribal ID.
- Mexico: passport, driver’s license, consular ID, residency permit, voter ID.
Our note: LinkedIn’s pages name both CLEAR and Persona for these countries. Follow whichever process the app offers when you tap Verify now.
Accepted IDs in Australia and New Zealand (Persona)
- Australia: NFC-enabled passport.
- New Zealand: NFC-enabled passport.
- Fiji: NFC-enabled passport.
- French Polynesia and New Caledonia: French-issued NFC-enabled passport.
Accepted IDs in the UK and Europe (Persona)
- United Kingdom: passport, residence permit.
- Ireland: passport, passport card, residence permit. LinkedIn says the Public Services Card is not accepted.
- France: passport, national ID issued in or after August 2021; residence and identity cards only on Android.
- Germany: passport, national ID issued in or after August 2021, residence permit.
- Spain, Italy, Netherlands, Sweden, Poland, Norway, Greece: passport, identity card, residence permit.
- Belgium: passport, residence permit, national IDs issued in or after June 2020.
- Portugal, Denmark, Switzerland, Estonia: passport, residence permit.
Name doesn’t match your ID
- LinkedIn says the name on your ID must match your LinkedIn profile, including any secondary-language profile, or the verification won’t be added.
- If it doesn’t match, LinkedIn says you may still be verified: it may use the phone number on your account plus limited data from Persona to run a second check through a trusted provider, which doesn’t keep your data.
- LinkedIn says if you change your name later, you may need to re-verify to keep the badge.
What LinkedIn sees and shows
- LinkedIn says it receives your name as on your ID, the ID type and issuer, and identifiers, but not your photos, biometric data, ID number or dates.
- Your ID details aren’t shown, but LinkedIn may display the country that issued your ID on your profile.
- Verification is free and optional. Logged-in members can tap your badge to see your active verifications, and LinkedIn may show verifications in some other places, such as jobs you post or to recruiters.
Workplace and school verification
- Work email: on your profile, click Resources > Verify now > Verify your workplace, enter your current work email, click Send code, then enter the code and click Confirm. LinkedIn says the code expires after 15 minutes, the email must use your company’s domain, only select companies are supported, and others see the badge but not your email. You may need this verification to add or edit work experience.
- Other workplace routes: Microsoft Entra Verified ID, a company-provided LinkedIn Learning license, or an active LinkedIn Recruiter license (which can show a Verified Recruiter label).
- School: a LinkedIn Learning license provided by your educational institution, if it’s included.
- LinkedIn says a workplace verification may be removed if your employer changes its approved email domains.
Verification badge on job posts
LinkedIn also shows a verification badge on some job posts. It says the badge means the company has a verified LinkedIn Page and the person who posted the job has verified that they work there. Tap or click the badge to see every verification linked to that post.
- LinkedIn says the badge doesn’t make you more likely to be hired and doesn’t mean the job is a better fit; it just tells you more about the poster and company.
- LinkedIn says this badge is assessed and granted by LinkedIn and can’t be bought or paid for.
Remove a verification
Click Me > Settings & Privacy > Account preferences > Verifications (or open your verification settings (external site, opens in a new tab) directly), and confirm. LinkedIn says a deleted verification can’t be restored; for work email it may keep limited data, such as the email, for security.
How to know it worked
- A verification badge shows next to your name on your profile.
Still not working? Your next steps
- Asked to verify your ID to get back into a restricted account? That’s a different process: see LinkedIn account restricted.
Official help routes
SocialAppFix can’t see or change your account. For account decisions, recovery and appeals, only the platform’s own tools can help. These links go to the official sites.
- LinkedIn Help: Verifications on your LinkedIn profileLinkedIn Help (external site, opens in a new tab)
- LinkedIn Help: Identity verification by PersonaLinkedIn Help (external site, opens in a new tab)
- LinkedIn Help: Troubleshoot identity verification by PersonaLinkedIn Help (external site, opens in a new tab)
- LinkedIn Help: Workplace verification with your work emailLinkedIn Help (external site, opens in a new tab)
- LinkedIn Help: Verification badge on job postsLinkedIn Help (external site, opens in a new tab)
Frequently asked questions
Is LinkedIn verification free?
Yes. LinkedIn says verifications are optional and available at no additional cost.
Why can’t I verify my identity on LinkedIn?
LinkedIn says identity verification is limited to select countries. With Persona, your profile location must be supported and you usually need an NFC-enabled passport.
Why won’t my passport scan for LinkedIn verification?
LinkedIn says to turn on NFC, remove your phone case and scan slowly; it can take up to 10 seconds. You need a phone with an NFC reader.
Can I verify on LinkedIn from a computer?
LinkedIn says Persona verification works in the mobile app. On a web browser you’ll see a QR code to scan with your phone.
Does LinkedIn see my passport number?
No. LinkedIn says it doesn’t receive your photos, biometric data, ID number or expiry and issue dates.
What does the verification badge on a LinkedIn job post mean?
LinkedIn says the company has a verified Page and the person who posted the job has verified they work there. It doesn’t mean you’re more likely to be hired.
What if my name doesn’t match my passport?
LinkedIn says the names must match, but you may still be verified through an extra check using your phone number.
Did this solve your problem?
Your answer stays in your browser — nothing is sent or stored. The “tell us” link opens your own email app.
Out of date or didn’t work? Email us — never include passwords or codes.
Sources and how we checked this guide
We base steps on the platforms’ own help pages and the phone makers’ official guides. Menu names change often and can differ by device, app version and region. Where a platform page could not be independently read, we link it so you can check the current wording yourself.
- Verifications on your LinkedIn profile (external site, opens in a new tab)
- Identity verification by Persona (external site, opens in a new tab)
- Troubleshoot identity verification by Persona (external site, opens in a new tab)
- Workplace verification with your work email (external site, opens in a new tab)
- Verification badge on job posts (external site, opens in a new tab)
Last reviewed 6 November 2026 by the SocialAppFix editorial team against the sources above. Next scheduled review: 6 February 2027. How we write and review guides.
What changed
- 6 November 2026: First published.
- 6 November 2026: Added verification badge on job posts.
- 6 November 2026: Added accepted IDs in the US, Canada, Mexico, Australia and New Zealand.
- 6 November 2026: Added fixes for failed Persona verification.
SocialAppFix is an independent guide and is not affiliated with or endorsed by LinkedIn or Microsoft. We never ask for passwords, login codes or payment to fix an account.