LinkedIn AI Interview: Camera or Microphone Blocked, How It Works, and Your Rating

Does this match what you see?

• You see “Your browser is blocking microphone and camera access. To continue, allow access from your browser settings and refresh the page.”
• The AI interview can’t hear or see you.
• You got an AI interview invitation and aren’t sure what it involves.

Computer (browser)

Based on two LinkedIn Help articles supplied by the site owner. LinkedIn calls AI interviews an early-stage Hiring Pro feature, so not every employer uses them.

Why this happens: the possible causes

Why the camera or microphone is blocked.

• Browser permissions not grantedCheck this first

  LinkedIn says the message appears when your browser may be blocking access to your microphone or camera.

• Device settingsPossible

  LinkedIn says to make sure your camera and microphone are enabled in your device’s system settings.

How to fix it, step by step

Work through these in order. They start with the quickest, safest checks and only move to steps that sign you out or remove data later.

How LinkedIn AI interviews work for candidates

• What it is: an audio or video (where available) screening call with an AI interviewer, using AI-suggested questions that LinkedIn says the hirer should review and edit.
• It’s optional: LinkedIn says AI screening interviews are optional, and you won’t be automatically disqualified if you don’t take part.
• Practice first: LinkedIn says you can take a practice interview, or do the real one when it suits you. It says hirers get no information about your practice interviews.
• The invitation: hirers send it through LinkedIn Messaging. In some cases LinkedIn sends it on the hirer’s behalf, from the LinkedIn team, linking to the hirer’s profile.
• Afterward: the hirer gets your transcript, the recording, AI summaries and usually a rating, then decides who moves to the next stage.

How you’re rated, and seeing your results

LinkedIn says AI reads your transcript and rates each answer on:

• How well it matches the hirer’s ideal answer.
• Whether you backed it up with details, such as evidence and examples.
• Whether it was clear, concise and well structured.

The hirer sees the average across your answers on a 5-point scale. Some hirers turn ratings off and see only a summary. LinkedIn says AI output may be inaccurate, and it encourages hirers to check transcripts or recordings and make the final decision themselves.

Can I see my rating? LinkedIn says candidates don’t automatically get their rating, transcript or summary, but you can ask the hirer for them.

Asking for an accommodation

LinkedIn says candidates may contact the hirer to request an accommodation, and that hirers may be required by law to include information such as privacy notices or how to request an accommodation in their invitation. The hirer, not LinkedIn, decides.

What happens to your recording and data

• Recorded: your image (if your camera is on) and your spoken answers, plus the date, time, length and a transcript.
• Who controls it: LinkedIn says the hirer is the data controller for the real interview (under GDPR), and LinkedIn processes it for them. To use your data protection rights, contact the hirer or read their privacy notice.
• Who sees it: the hiring manager gets the recording and transcript. LinkedIn says its team may also use automated or human review for quality and product improvement.
• Practice interviews: LinkedIn controls this data and uses it to run and improve the product. It says you can opt out of it being used to train content-generating AI in your settings.
• AI provider: LinkedIn says it may use Microsoft’s Azure OpenAI service to power the feature.

How to know it worked

• Your camera and microphone work in the interview.

Still not working? Your next steps

1. Easy Apply or job applications not working? See LinkedIn Easy Apply limits. Resume questions? See LinkedIn job alerts and resumes.

Frequently asked questions