How to Report Someone on Snapchat: Accounts, Snaps, Chats, Public Profiles and More

Does this match what you see?

• Someone is bullying, harassing or threatening you or a friend.
• You saw nudity, hate speech, drugs, weapons, scams or spam.
• Someone claiming to be Snapchat support messaged you.
• The person has blocked you, so you can’t find their profile.

iPhone & iPadAndroidComputer (browser)

Based on Snapchat Support’s main reporting article and its pages on reporting from Search, when you’re blocked, and underage accounts, supplied by the site owner.

Why this happens: the possible causes

What Snapchat says you can report.

• Content or behavior that breaks Snapchat’s rulesCheck this first

  Snapchat says to report anything that violates its Terms of Service or Community Guidelines.

How to fix it, step by step

Work through these in order. They start with the quickest, safest checks and only move to steps that sign you out or remove data later.

Report an ad, comment, Lens, Sound or Stories tile

• Ad: press and hold it and tap Report Ad.
• Spotlight comment: press and hold the comment and tap Report Comment.
• Sound: press and hold it and tap Report Sound, or tap the Sound, tap the three dots at the top and tap Report Sound.
• Lens (made by Snapchatters): pull it up in the Lens carousel, tap ⓘ above it and tap Report.
• Stories tile: press and hold the tile and tap Report Tile. If you just don’t like that kind of content, tap Hide to see fewer Stories like it.

Link replaced by a warning in Chat?

Snapchat says it checks links against Google Safe Browsing (for phishing and malware) and its own harmful link protection (for spam, scams and other harmful content). If a link is flagged, Snapchat shows a warning instead of the preview and URL, and you can’t open that site in Snapchat.

• Privacy: Snapchat says the URL itself isn’t shared with Google. Its automated website checks only use links in reported Chat messages, don’t scan other links in your chats, and don’t record who shared or opened a link.
• Mistakes happen: Snapchat says neither check is complete or error-free, so some risky sites may be missed and some safe ones flagged. Our tip: treat any unexpected link asking for your password or a code as a scam, warning or not, and report the message.
• Own a website that was wrongly flagged? Snapchat points to Google’s Report a Page to Google Safe Browsing (external site, opens in a new tab) form.

Report someone who blocked you

Snapchat says you can’t report someone in the app if they’ve blocked you. If you believe they shared inappropriate or harmful content involving you or someone else, you can still report their account on Snapchat’s support site, help.snapchat.com (external site, opens in a new tab), or with its web form (external site, opens in a new tab). Snapchat says to use the web if you can’t use the app for your report.

Report an underage account

Snapchat says the minimum age (external site, opens in a new tab) for an account is 13, with some regional variations. If you think an account belongs to someone under the minimum age, report it with Snapchat’s underage account form (external site, opens in a new tab). Snapchat says its teams review these reports and may contact you for more details, but can’t always share the outcome for privacy and account security reasons.

Intimate images shared without your permission

Snapchat says that where the law requires it (it names the TAKE IT DOWN Act, Texas Senate Bill 441 and Florida House Bill 1161), you can request removal of intimate imagery shared without consent. Use the form linked in the non-consensual intimate imagery section of Snapchat’s reporting article (external site, opens in a new tab): choose “They’re actually sharing my nudes/intimate imagery without my permission” under Report the violation, fill in the required fields and Submit.

Snapchat says to also report it in the app where you can (press and hold > Report or Report Snap), because that identifies the exact content. You’ll get an acknowledgement, Snapchat reviews it against its policy on non-consensual sexual material, and you’ll hear the outcome by email and/or in the app. Reports made in the app can be tracked in My Reports.

EU and UK: reporting illegal content under the DSA or Online Safety Act

Snapchat still recommends in-app reporting as the fastest route. But if you believe content is illegal under applicable EU law (reported under the Digital Services Act) or UK law, or harmful to children (UK Online Safety Act), you can use Snapchat’s legal report form. Without the app, the forms are linked from the EU and UK sections of Snapchat’s reporting article (external site, opens in a new tab).

• From the app: press and hold the content > Report Snap (or Report Ad in the EU) > Illegal Content (DSA or OSA) > Next, which opens the online form in your browser. Snapchat says this should include the content ID automatically, but recommends copying it to your clipboard too.
• UK: on the form, choose Illegal content or Content harmful to children.
• Ads: you can report illegal ads with the same form; Snapchat asks for details like the advertiser’s name, what was promoted, and when and where you saw it.
• What happens: Snapchat says it first checks its Community Guidelines; if there’s no violation, and it can find the content and the claim is clear enough, it then assesses whether the content may be illegal (in the UK, or harmful to children). It will acknowledge your notice and tell you its decision. Only reports sent through that online form count as DSA or Online Safety Act reports.
• Appealing the decision (EU): Snapchat says to follow the instructions in the email telling you its decision. You can appeal each decision once, and you must have given an email address in your report to get the decision and appeal steps.

Check the status of your reports (My Reports)

• In the app: open My Account, tap ⚙️ Settings, then under Shortcuts tap My Reports.
• On the web: go to accounts.snapchat.com (external site, opens in a new tab) and click My Reports.
• Snapchat says you’ll see reports from the last 30 days; tap one for its details and status. Some report types may not show yet.
• Statuses: Submitted (Snap received it), In Review (waiting for a decision), Complete (reviewed and a decision made).

What happens after you report

• Snapchat says the content or account is reviewed against its Community Guidelines, Content Guidelines for Recommendation Eligibility and Terms of Service. If it breaks the rules, Snapchat may remove the content or restrict the account.
• Snapchat says the reported person may be notified if content is removed, but Snapchat doesn’t share your identity or who reported it.
• You can’t take a report back: Snapchat says once submitted, a report can’t be withdrawn, even if you sent it by accident or as a joke.
• Their account was locked or content removed? Snapchat says only the account owner can appeal. If that’s you, check your Account Status and see Snapchat account locked.
• Not every report leads to action: Snapchat says content that doesn’t break its rules stays on Snapchat, and it may follow up with you if it needs more details.

How to know it worked

• Our tip: Snapchat says in-app reports may be tracked in My Reports, shown as Submitted, In Review or Complete (some report types may not show yet).

Still not working? Your next steps

1. Want them to stop contacting you too? See block someone on Snapchat. Think your own account was taken over? See Snapchat hacked.

Frequently asked questions