Quick answer
Meta says your account must be at least 60 days old, and a Page or professional mode profile needs at least 100 followers. To go live from a Page, you need Facebook access or task access to create content. If you still can’t, end other live broadcasts (Pages can have 5 at once, profiles 2), switch to Wi-Fi, and make sure your battery will last. On a computer, use Google Chrome.
Does this match what you see?
- There’s no Live video option, or Facebook won’t let you start one.
- Your live video fails to connect, freezes or drops.
- You can’t go live from a Page you help manage.
iPhone & iPadAndroidComputer (browser)
Steps are from Facebook’s Help Center for computer, Android, iPhone and iPad, and Meta’s Business Help Center troubleshooting page.
Why this happens: the possible causes
Why you might not be able to go live, from Meta’s Help Center (how common each is, is our estimate).
| What’s happening | Where to look |
|---|---|
| Can’t start a live at all | Check the requirements |
| Too many broadcasts | End an active broadcast |
| Live fails or drops | Fix your connection |
| Phone dies or gets interrupted | Power and calls |
- The account or Page doesn’t meet the requirementsCheck this first
Meta says your account must be at least 60 days old, and a Page or professional mode profile must have at least 100 followers.
- Too many active broadcastsPossible
Meta says a Page can have five active broadcasts at a time, and a profile two.
- A slow or unreliable connectionCheck this first
Meta says a slow or unreliable internet connection is the most common reason a live broadcast might fail.
- Not enough powerPossible
Meta says to check your battery before going live.
Try these 60-second checks first
- Is your account at least 60 days old?
- Going live from a Page or professional mode? Do you have 100+ followers?
- Are you on Wi-Fi with a charged battery?
How to fix it, step by step
Work through these in order. They start with the quickest, safest checks and only move to steps that sign you out or remove data later.
Fix 1: Check you meet the requirements
Meta says your account must meet these requirements before you can go live on Facebook.
- Your account must be at least 60 days old.
- Your Page or professional mode profile must have at least 100 followers.
- To go live from a Page, you need Facebook access or task access to create content for that Page. Our tip: ask a Page admin if you’re not sure.
- On a computer, use Google Chrome.
Our advice: don’t buy followers or use services that promise to “unlock” Live. They break Facebook’s rules and can put your account at risk. Your broadcast also has to follow Meta’s policies for Facebook Live (external site, opens in a new tab).
Did it work? You can see and start Live video.
Did Fix 1 solve it?
Great, you fixed it with Fix 1. Tell us it worked, or bookmark this page in case it happens again.
Fix 2: End another active broadcast
Meta says you may be unable to connect to Facebook Live if you have too many active broadcasts: five at a time from a Page, two from a profile.
- End one of your active streams, then try to start a new one.
Did it work? Your new live connects.
Did Fix 2 solve it?
Great, you fixed it with Fix 2. Tell us it worked, or bookmark this page in case it happens again.
Fix 3: Fix your connection
Meta says a slow or unreliable internet connection is the most common reason a live broadcast might fail.
- Use Wi-Fi instead of mobile data whenever possible. Meta says it should be secured and dedicated to the broadcast, so other people aren’t using it at the same time.
- Run any free internet speed test and check your upload speed.
- Rehearse first: Meta says you can create a test video that only you (or people with Facebook access to your Page) can see. Test broadcasts can’t be scheduled and aren’t available for live video events.
Did it work? Your live stays connected.
Did Fix 3 solve it?
Great, you fixed it with Fix 3. Tell us it worked, or bookmark this page in case it happens again.
Fix 4: Make sure your device has enough power
Meta says your device may not have enough power to broadcast.
- Check your battery will last for the whole broadcast. Our tip: plug in your charger.
- Block incoming phone calls for the time you plan to be live.
Did it work? Your live runs to the end without interruption.
Did Fix 4 solve it?
Great, you fixed it with Fix 4. Tell us it worked, or bookmark this page in case it happens again.
How to go live on Facebook
In the app (iPhone, iPad and Android)
- Tap What’s on your mind? at the top of your Feed, then Live video.
- Optional: tap Menu in the bottom right to add features like Check In or Bring a Friend, or tap Effects (you can also add effects during the live).
- Tap Go Live. Tap Finish to end.
In a group: go to the group, tap Write something... > Live video. In an event: go to the event, tap Write a Post (Android) or Say something... (iPhone and iPad), then Go Live / Live Video.
Block a viewer during a live: tap (on iPhone and iPad, tap and hold) the profile picture next to their comment, then Block. See Block someone on Facebook.
On a computer
- Click What’s on your mind, [Name]? at the top of your Feed.
- Click Options > Live Video, then Select below Go Live.
- Write something about your live, then click Go Live in the bottom left.
Schedule a live video (computer only)
Can’t find scheduling on your phone? Meta says that while you can go live from any platform, live videos can only be scheduled from a computer using Google Chrome.
- Click What’s on your mind? at the top of your Feed, then Options > Live Video.
- In the left column, choose where to broadcast: your timeline, a Page you manage, or a group.
- Below Create live video event, click Create event.
- Add a cover photo (Upload Cover Photo or Choose Illustration; otherwise Meta uses your cover photo), a name, the date and time (and optional end time), the privacy setting and an optional description.
- Click Next, then Create Event in the bottom left.
Meta says scheduling automatically creates two posts: an announcement post published right away with the details, and the live video post, published automatically at the scheduled time. Our note: so don’t worry if an announcement appears straight away; that’s expected.
Teens: live may need to be turned on
Meta says that in some countries, teens under 18 need to turn on the ability to go live: Settings and privacy > Teen safety settings > Who can interact with you > Allow live video broadcasting.
- Meta says teens aged 13–15 need to ask a parent or guardian for permission.
- Teens aged 16–17 can turn it on themselves, unless their account is supervised by a parent or guardian.
- Our note: the 60-day requirement still applies, and so does the 100-follower requirement if you go live from a Page or professional mode profile. Our advice: don’t change your age or create another account to get around these rules.
Using streaming software? Advanced fixes
- Meta says to send the highest bit rate your connection and encoder can handle reliably. Check your upload speed and subtract about 20% to set the bit rate. See Meta’s recommended live settings (external site, opens in a new tab).
- Use a dedicated wired connection, ideally with a backup from a separate internet provider. For events, Meta suggests a private satellite or fiber connection instead of the venue’s broadband.
- Run Meta’s point-of-presence (POP) test (external site, opens in a new tab) before your broadcast. It finds the three best Facebook ingest servers; paste the top server URL into your streaming software. If you use a backup stream, give the backup encoder the second best URL.
How to know it worked
- Your live starts and stays connected until you tap Finish.
Still not working? Your next steps
- Video problems after the live? See Facebook videos not playing.
- No professional mode option? See Professional mode not showing.
- Page restricted? See Facebook Page restricted.
Official help routes
SocialAppFix can’t see or change your account. For account decisions, recovery and appeals, only the platform’s own tools can help. These links go to the official sites.
Frequently asked questions
How do I schedule a Facebook live video?
Meta says live videos can only be scheduled from a computer using Google Chrome. Meta says to click What’s on your mind? > Options > Live Video, choose where to broadcast, then Create event, add the details and click Create Event. It creates an announcement post now and the live post at the scheduled time.
Why can’t I go live on Facebook?
Meta says your account must be at least 60 days old, and a Page or professional mode profile needs at least 100 followers. Other causes are too many active broadcasts, an unstable connection, or not enough battery.
How many followers do you need to go live on Facebook?
Meta says a Page or professional mode profile must have at least 100 followers to go live.
How many Facebook lives can I run at once?
Meta says a Page can have five active broadcasts at a time, and a profile two.
Can I go live on Facebook from my computer?
Yes. Meta says to click What’s on your mind? > Options > Live Video, and to use Google Chrome.
Did this solve your problem?
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Out of date or didn’t work? Email us — never include passwords or codes.
Sources and how we checked this guide
We base steps on the platforms’ own help pages and the phone makers’ official guides. Menu names change often and can differ by device, app version and region. Where a platform page could not be independently read, we link it so you can check the current wording yourself.
- Go live on Facebook (external site, opens in a new tab)
- How to troubleshoot Facebook live videos (external site, opens in a new tab)
- Schedule a live video on Facebook (external site, opens in a new tab)
Last reviewed 28 October 2026 by the SocialAppFix editorial team against the sources above. Next scheduled review: 28 April 2027. How we write and review guides.
What changed
- 28 October 2026: First published.
SocialAppFix is an independent guide and is not affiliated with or endorsed by Meta or Facebook. We never ask for passwords, login codes or payment to fix an account.